4
Deinstalling

4.1 Removing the Reports Developer Product

If at any time you need to back out or remove Reports Developer from your system, it is strongly recommended that you use the Oracle Installer for that deinstall task.

The Oracle Installer is specifically designed to both install and deinstall Oracle products. When deinstalling, it is important to remove all components and related items. The Oracle Installer will automatically do this for you.

Note: If you are not using the standard Windows application to control your desktop (you are using Central Point PC Tools or Norton Desktop, for example), the Oracle Installer may not remove program items correctly.

If you are not able to use the Oracle Installer to do the deinstall, then you need to be sure to also remove all the registry entries related to the services created during the installation of Reports Developer, and to remove ORACLE_HOME and ORACLE registry keys. (You can use the registry editor provided with Windows for this task.)

4.1.1 Stopping services

If you are running on NT, you must stop any services that would be affected by the deinstall.

1. Close any Oracle applications that you are running on this machine.

2. Choose Start->Settings->Control Panel->Services to display the Services dialog.

3. Select the Oracle Reports Server (ServerName) and click Stop.

   Note: There may be more than one Oracle Reports Server.

4. Select the Oracle Web DB Listener and click Stop.

WARNING: If you have created any similar services yourself during installation, you must also stop those services.

4.1.2 Removing Reports Developer

To remove Reports Developer from your system, use the following steps:

1. Start the Oracle Installer from your Oracle product media or choose Start->Programs->Oracle for Windows->Oracle Installer.

   See Chapter 2 for additional instructions on starting the Oracle Installer.

2. In the Installation Options dialog, select Custom Installation or Removal.

3. In the Products Installed list box, select the product you want to remove from your system.

4. Click Remove. If the products you select to deinstall affect other products, Oracle Developer displays a confirmation prompt before deinstalling.

5. If you are going to reinstall Reports Developer after the deinstall, you will first need to reboot the machine.